Please allow us to process your order within 3 business days in addition to the shipping times listed below.

Premium International Shipping
(Including insurance)

10 – 15 Business Days

QtyCost
1USD $4.95
2+FREE

· Service areas exclude Alaska, Hawaii, Puerto Rico, American Samoa, Guam, Northern Mariana Islands, Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific.

· Due to the COVID restrictions, the expedited shipping time may be slightly delayed.

WHERE IS MY ORDER?

Looking to track your order? When your order shipped, you should have received a Shipping Confirmation email from [email protected] with your tracking number in it.

Can’t find your email? Send us a quick note at [email protected], and we’ll resend it!

REMINDERS

· Please note that we are only able to deliver to PO Boxes or APO/FPO addresses via our Premium International Shipping method. Please make sure to enter a physical address to avoid any issues with your shipment.

· Customs taxes vary by country and will be charged according to the local customs policies. If you were required to pay a customs fee, please contact us at [email protected].

· If your shipping address is located in a rural community, you may have to pick up your package from your regional post office. For rural or remote regions, please allow an additional 1-2 days for delivery. We appreciate your patience!

· If your order has already been shipped, we will be unable to redirect it. Here are some alternate options:
Once the package has been delivered to your regional post office, you can contact the post office directly to request them to redirect it to an alternate address. Please note that this is done at the discretion of the postal office.
If you need further assistance, please contact us at [email protected] – we’re more than happy to help!

· When placing an order, please review your personal information (i.e. shipping address, phone number, email) carefully to avoid any issues or delays getting your order. Thank you!
If you don’t receive your package on time, please feel free to contact us at [email protected]. As a friendly reminder, the shipping time listed in the chart above is calculated in business days and does not include weekends.

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